Return and Refund policy
Warranty Policy
Warranty Policy:
2 YEARS WARRANTY
Urban Meuble products are guaranteed against any defect in material or workmanship (defect) for 2
years. The warranty will apply only for defects discovered during the warranty period and will only
benefit the original purchaser of the product. Urban Meuble product complies with product’s
technical description and specification; it is up to you to ensure that they are suitable for the use you
wish to make of them and to choose them accordingly.
CONDITIONS OF APPLICATION AND CASES OF EXCLUSION
The following damage is not covered by the warranty:
Damage resulting from normal wear and tear of the product.
Damage resulting from transport or storage of the product.
Damage resulting from use not in accordance with the intended purpose of the products or poor
maintenance.
Damage resulting from product modification.
Damage resulting from shock, caused by sharp objects, twisting, compression, dropping, abnormal
impact and other actions beyond the control of Urban Meuble.
ENFORCEMENT OF THE WARRANTY
In the event of a defect, Urban Meuble undertakes at its discretion either to reimburse the product
or to replace the product free of charge. This choice will be made by Urban Meuble based on the
following considerations:
The value that the product would have if there were no defect,
The importance of the defect
The inconvenience generated by the compensation offered to the initial buyer. Urban Meuble
undertakes that any refund or replacement will be made within a reasonable time, taking into
account the nature of the good and the use sought by the latter.
HOW THE WARRANTY WORKS
For any warranty claim, contact Urban Meuble via the website or by email. Once reviewed by our
team, your product will be replaced or refunded.
We offer free shipping for all orders delivered in mainland UK. As part of the exercise of the right of
withdrawal, returns and refunds are possible. If the customer changes his mind and/or decides to no
longer keep the article which is nevertheless intact and beyond any cause of quality. In this case, the
costs of returning the products are the responsibility of the customer. The transport of the products
thus returned is the responsibility of the customer. In the event that the product, due to its nature
(bulky and/or heavy or high value), cannot be handled by the Post Office, the customer may call on
the service of a carrier of his choice.
The return of all of the product(s) ordered and delivered intact(s) will give rise to a refund equal to
the totality of the sums paid by the customer, i.e. the price purchase of the product(s) purchased.
The reimbursement of the customer will be made by any means of payment within 30 days of receipt
by the seller of the request for exercise of the right of withdrawal by the customer, provided that the
product concerned has been received by the seller. during this period.
Return policy:
We offer free shipping for all orders delivered in mainland UK. As part of the exercise of the right of
withdrawal, returns and refunds are possible. If the customer changes his mind and/or decides to no
longer keep the article which is nevertheless intact and beyond any cause of quality. In this case, the
costs of returning the products are the responsibility of the customer. The transport of the products
thus returned is the responsibility of the customer. In the event that the product, due to its nature
(bulky and/or heavy or high value), cannot be handled by the Post Office, the customer may call on
the service of a carrier Of his choice.
The return of all of the product(s) ordered and delivered intact(s) will give rise to a refund equal to
the totality of the sums paid by the customer, i.e. the price purchase of the product(s) purchased.
The reimbursement of the customer will be made by any means of payment within 30 days of receipt
by the seller of the request for exercise of the right of withdrawal by the customer, provided that the
product concerned has been received by the seller. during this period.
To ensure correct and efficient receipt of the returned package, the customer is requested to label
the package with the necessary and clearly visible information, including the order number, the
seller's name and the sales site, for example "Order 4****2 /Urban Meuble UK”.
Warranty Policy:
2 YEARS WARRANTY
Urban Meuble products are guaranteed against any defect in material or workmanship (defect) for 2
years. The warranty will apply only for defects discovered during the warranty period and will only
benefit the original purchaser of the product. Urban Meuble product complies with product’s
technical description and specification; it is up to you to ensure that they are suitable for the use you
wish to make of them and to choose them accordingly.
CONDITIONS OF APPLICATION AND CASES OF EXCLUSION
The following damage is not covered by the warranty:
Damage resulting from normal wear and tear of the product.
Damage resulting from transport or storage of the product.
Damage resulting from use not in accordance with the intended purpose of the products or poor
maintenance.
Damage resulting from product modification.
Damage resulting from shock, caused by sharp objects, twisting, compression, dropping, abnormal
impact and other actions beyond the control of Urban Meuble.
ENFORCEMENT OF THE WARRANTY
In the event of a defect, Urban Meuble undertakes at its discretion either to reimburse the product
or to replace the product free of charge. This choice will be made by Urban Meuble based on the
following considerations:
The value that the product would have if there were no defect,
The importance of the defect
The inconvenience generated by the compensation offered to the initial buyer. Urban Meuble
undertakes that any refund or replacement will be made within a reasonable time, taking into
account the nature of the good and the use sought by the latter.
HOW THE WARRANTY WORKS
For any warranty claim, contact Urban Meuble via the website or by email. Once reviewed by our
team, your product will be replaced or refunded.
We offer free shipping for all orders delivered in mainland UK. As part of the exercise of the right of
withdrawal, returns and refunds are possible. If the customer changes his mind and/or decides to no
longer keep the article which is nevertheless intact and beyond any cause of quality. In this case, the
costs of returning the products are the responsibility of the customer. The transport of the products
thus returned is the responsibility of the customer. In the event that the product, due to its nature
(bulky and/or heavy or high value), cannot be handled by the Post Office, the customer may call on
the service of a carrier of his choice.
The return of all of the product(s) ordered and delivered intact(s) will give rise to a refund equal to
the totality of the sums paid by the customer, i.e. the price purchase of the product(s) purchased.
The reimbursement of the customer will be made by any means of payment within 30 days of receipt
by the seller of the request for exercise of the right of withdrawal by the customer, provided that the
product concerned has been received by the seller. during this period.
Return policy:
We offer free shipping for all orders delivered in mainland UK. As part of the exercise of the right of
withdrawal, returns and refunds are possible. If the customer changes his mind and/or decides to no
longer keep the article which is nevertheless intact and beyond any cause of quality. In this case, the
costs of returning the products are the responsibility of the customer. The transport of the products
thus returned is the responsibility of the customer. In the event that the product, due to its nature
(bulky and/or heavy or high value), cannot be handled by the Post Office, the customer may call on
the service of a carrier Of his choice.
The return of all of the product(s) ordered and delivered intact(s) will give rise to a refund equal to
the totality of the sums paid by the customer, i.e. the price purchase of the product(s) purchased.
The reimbursement of the customer will be made by any means of payment within 30 days of receipt
by the seller of the request for exercise of the right of withdrawal by the customer, provided that the
product concerned has been received by the seller. during this period.
To ensure correct and efficient receipt of the returned package, the customer is requested to label
the package with the necessary and clearly visible information, including the order number, the
seller's name and the sales site, for example "Order 4****2 /Urban Meuble UK”.